June 23, 2013

Volunteer Recognition (4) The Week that Was

Posted in Celebrations, Good news stories, Recognition of Volunteering, Valuing Volunteers tagged , , , , , , at 4:37 am by Sue Hine

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What a blast!  What a storm of praise, press releases, and parties.  Interviews erupted all over news media and the internet, whether it was in print, on radio, television, or webinars and Youtube clips.   Facebook and Twitter were full-on with accounts from Volunteer Centres and volunteer organisations.  They just kept on coming.  National Volunteer Week has never been like this!

Even when a destructive Antarctic storm roared “like an express train without a driver” through the country volunteers could still capture a headline:

Emergency Volunteers in Action for National Volunteer Week

Was all this hype over-the-top?  Too much?  There can never be too much promotion for volunteering!  Even non-volunteers in my brief informal poll have picked up key messages about the social and economic contribution of volunteers to New Zealand.

Government recognition came from the Prime Minister and MPs, and local councils issued press statements in support.  The Minister of Health presented five awards to volunteers in the health and disability sector for outstanding achievement.  There were more awards from the Minister of Police for public safety volunteers.  There was recognition from all sectors – sport, health, emergency services, public safety, schools, conservation, and social services.  There were awards, certificates, ceremonies and celebrations – for long service; outstanding achievement, and for excellence.  A volunteer expo promoted local organisations to attract new recruits; there were displays in libraries and community centres.  Promotion and publicity was innovative and creative throughout the week.

I was not tracking everything, and my engagement in the week’s events was confined to Wellington.  Here is my selection for the Top Twelve features of the week (not in any particular order):

Best headline: Let’s Celebrate People Power (Wellington City Council)

Best reported quote: (On TV1 Breakfast Show) Maya said she volunteers on crossing patrol because she a young leader at the school and volunteering is what leaders do.

Best innovation: Volunteering NZ daily webinars, on Resourcing the community with partners; on Te Reo, the Language of Volunteering in Aotearoa; on Recognition and Rewards; on Reimbursing Volunteers; and on the Rights of the Volunteer.  (Now available on VNZ’s YouTube channel)

Best story: A fishy story, one that illustrates the best of volunteer service and awarding recognition.

Best TV interview:  Dr Louise Lee, on employee volunteering (plus associated press releases)

Best plug for management of volunteers:  Conference presentation on Volunteer Recruitment (Dr Karen Smith)

Closely followed by : Competencies for Managers of Volunteers (coming in early the previous week); and the launch of on-line Guidelines for Managers of Volunteer Services, from Hospice New Zealand.

Best Thank You message (specially for going beyond individual volunteer contribution): New Zealand Fire Service –“Your tireless commitment to protecting lives and property has helped to build safe, strong and caring communities.  We are also grateful to whanau, friends and employers for supporting our volunteers to be on call to help, whenever help is needed.”

Runner-up:  “Volunteers  – thank you for your smile” – Auckland Council.

Best function: Nikau Foundation Corporate Challenge celebration – to see the suits sincerely committed to joining with the volunteer sector, and being impressed by what volunteering can achieve.

(There were a lot of other functions up and down the country, but I could not get to all of them!)

Best under-the-radar recognition:  a School Newsletter acknowledging volunteer contribution to the sports programme:  “…. thanking the staff, parents and members of the local community who give up their time to share their talents and experiences with our students.”

Best testimonials for volunteering: a compilation of feel-good stories direct from volunteers, presented by Volunteer Nelson.

Best Action Plan:  Our Volunteer Capital, Wellington City Council’s effort to recognise and grow volunteer groups, launched this week.

For recognition of multi-volunteer roles:  Taupo Hospice

So National Volunteer Week and all the public recognition for volunteering is done and dusted for this year, even though we all know volunteering does not stop with the end of this week.  Go follow-up the links here to catch up on the week’s happenings, or just to re-live the experience.

I would like to think ‘recognition’ of volunteers continues on in the form of regular ‘appreciation’.  Recognition is that formal stuff; appreciation is the daily acknowledgement, the regular thank you to each and every volunteer no matter how large or small their contributions might be.  You show your appreciation in behaviour, your tone of voice, the gesture, the time you take to listen with attention, and the way you communicate and keep in touch with volunteers.  Appreciation is remembering a volunteer’s name, including volunteers in organisational planning and development, understanding the ‘added value’ and ‘service enhancement’ and the role volunteers play as ‘ambassadors’ for your organisation in the community.  Volunteering is indeed People Power:  He Tangata! He Tangata! He Tangata!

…………………

This post is the last for a few weeks:  I am out of the country until August.

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2 Comments »

  1. Wow Sue, that is wonderful, sounds like you have had a great week!
    Love the quote about “volunteering, that’s what leaders do”.

    Like

  2. Paul said,

    This is great news and differently worth all the attention. The role these volunteers have on the community not only impact people’s life but it can also make a difference.

    Like


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